Effective Date: 29 July 2026
Basra Singh Transports Pty Ltd (ACN: 647 472 991, ABN: 11 647 472 991), trading as Silver Taxis Melbourne, is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or contact us.
Who We Are
Basra Singh Transports Pty Ltd
ACN: 647 472 991
ABN: 11 647 472 991
Commercial Passenger Vehicles Victoria (CPVV): DC593776
Phone: 0452 510 870
Email: book@silvertaxismelbourne.com
Information We Collect
We may collect personal information including:
* Your name and contact details.
* Pickup and drop-off locations.
* Booking details and travel preferences.
* Payment information required to process transactions securely.
* Communications, enquiries, and customer feedback.
* Website and service usage information to improve our services.
How We Use Your Information
We use your personal information to:
* Process and manage bookings for our taxi and transport services, including airport transfers, corporate travel, hotel transfers, event transfers, parcel delivery, and wedding transportation.
* Confirm, update, and manage your bookings.
* Process payments securely.
* Respond to enquiries and provide customer support.
* Improve our services and customer experience.
* Comply with applicable laws, licensing requirements, and safety regulations.
Information Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. Your information is stored using secure systems and is accessible only by authorised personnel.
Sharing of Information
We do not sell, rent, or disclose your personal information to unauthorised third parties. Information may only be shared where required to provide our services, process payments, comply with legal obligations, or as otherwise permitted by law.
Your Consent
By using our website or booking our services, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Basra Singh Transports Pty Ltd
Phone: 0452 510 870
Email: book@silvertaxismelbourne.com
